Legal Documentation

Cookie Policy

Last Updated: 2024 | Jurisdiction: Victoria, British Columbia, Canada

01. Introduction

Friendly Fieldhouse ("we", "us", or "our") operates the guide for Canadian tax refunds and deductions. This Cookie Policy explains how we use cookies and similar technologies when you visit our website. As a resident of Victoria or a visitor to our platform, your privacy is governed by the Personal Information Protection Act (PIPA) of British Columbia and the Personal Information Protection and Electronic Documents Act (PIPEDA) of Canada.

This policy should be read in conjunction with our Privacy Policy and Terms of Use. By continuing to browse our site, you acknowledge our use of cookies as described herein.

02. What are Cookies

Cookies are small text files that are stored on your computer or mobile device when you visit a website. They are widely used to make websites work more efficiently, as well as to provide information to the owners of the site.

First-party Cookies Set directly by Friendly Fieldhouse to ensure the core functionality of our tax refund resources.
Third-party Cookies Set by partners (such as analytics providers) to help us understand how users interact with our tax guides.

03. Cookie Categories

Category	Purpose	Lifespan
Strictly Necessary	Essential for navigating the site and using features like the tax credit calculator. Cannot be disabled.	Session to 1 year
Analytics	Help us understand which tax deduction topics are most popular (e.g., RRSP vs. Provincial credits).	24 hours to 2 years
Marketing	Used to deliver relevant information about tax filing deadlines and CRA updates via third-party platforms.	Up to 1 year

04. Legal Basis for Processing

Under British Columbia's PIPA and Federal PIPEDA, we are required to obtain your informed consent for the collection and use of your personal information via cookies, except where those cookies are strictly necessary for the provision of the service you have requested.

Note for International Visitors: While our primary operations are in Victoria, we respect global standards. If you are visiting from the EU or UK, we comply with GDPR/UK GDPR and the ePrivacy Directive, ensuring that non-essential cookies are only activated after your explicit "opt-in" consent.

05. How to Manage Cookies

You have the right to decide whether to accept or reject cookies. You can exercise your cookie preferences by clicking on the button below or by adjusting your browser settings.

Browser Control

Most web browsers allow some control of most cookies through the browser settings. To find out more about cookies, including how to see what cookies have been set, visit www.aboutcookies.org.

06. Contact Information

If you have any questions about our use of cookies or other technologies, please contact our Privacy Officer in Victoria:

Email: Phone: +1 (323) 753-3485

Address: 1521 Church Ave, Victoria, BC V8P 2H1